By placing an order at CigHub you enter a purchase contract and agree to the terms & conditions. Everything sold at CigHub is for personal use only and not for resale.
By accepting these terms & conditions you identify yourself to be of legal smoking age to purchase cigarettes. To misrepresent your age is a felony charge. Those found falsifying their age may be prosecuted by the full extent of the law.
Surgeon General’s Warning: Smoking causes lung cancer, heart disease, emphysema, and complicated pregnancy. Do not smoke.
Shipping and Delivery Time
Delivery time generally ranges from 3-30 days depending on the type of shipping methods that are available for your country. Most shipments take a maximum two weeks from the time of order.
Please note that we cannot guarantee the delivery of your order . We will not issue a refund or replacement if your package is lost or confiscated by your country’s customs. Rest assured packages are shipped discreetly to ensure your products arrive to you.
In the unlikely event that your goods are not received in the allotted shipping time, please email us at: cighubne@cighub.net
Your package may need to be signed for at delivery and identification may need to be provided at post offices and PO box stores like UPS. If you are not available to sign at your residence, your package will be left at your local post office. A package collection notice will be left in your mailbox and again you will need to provide identification to receive your package.
Tracking will be provided through e-mail.
Order Cancellation
Due to the nature of the payment method being BTC, we will not allow order cancellations. Placing your order and sending payment binds you to our contract, where your order will automatically be fulfilled upon receipt of payment. Orders ship out immediately.
Return Policy
CigHub cannot be held responsible for variations in the quality of the products caused by or owing to the acts and or omissions of the manufacturer or manufacturing process. Returns will not be accepted for your safety and ours. Products shipped are inspected for packing mistakes before being shipped. Rest assured items will arrive as-ordered.
Refund Policy
We will not issue refunds. Customers should be aware that on rare occasions postal services have been known to deliver orders late. Due to this reason, our policy is to review your order only after 30 days from shipment date. If you have not received your order within 30 days, please send an email to cighubne@cighub.net
Non-Disclosure
CigHub will never share, disclose, sell, distribute, rent, license, or pass onto third parties personally identifiable information collected at our website, or which you have provided to us.
International Duty Laws
It is your responsibility to determine whether importation of tobacco products in your country is prohibited under local, state, and federal laws. Tax or customs charges, if applicable, are the responsibility of customer and CigHub is not liable for such charges.
In the event that you are charged duty upon receiving your package you have a choice to pay the duty or refuse the package, in which case the package will be destroyed.
We do not ship tobacco products to some countries or certain provinces, states or locale. If you cannot find your country, province or state in the billing and shipping option, that means that we do not ship to you. For example, you will not find Turkmenistan, Oregon, Morocco, Northwest Territories, Arizona, San Marino, Sonora etc at the checkout because we do not ship to those places.